1and1 try to blame my lack of connection ability on where I am connecting from:
"Thank you for contacting us.
The contract id 16075630 has an IP address of 87.*.*.*.
This IP is pingable and accessible via ssh.
If you cannot reach it via ping or SSH then this may be a networking problem.
Please send in your IP address, you can find it by visiting a site such as http://ipchicken.com and also send in a trace route.
This information will assist me in discovering the problem.
If you have any further questions please do not hesitate to contact us."
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