Saturday 17 November 2007

Finally a response from the Dark Side

Wow, I get a response, still not very helpful though as they haven't even tried to login with my account password - again a very slopey shouldered approach to support.......


"Thank you for contacting us.
Please reset the root password so we can futher investigate.
Reply back when the password has been reset to the value found in the
1&1 control panel.
If you have any further questions please do not hesitate to contact us.
--
Sincerely,
B**** E***

Dedicated Server Support
1&1 Internet"

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