Erm..... what the F**k - Why 4 days to respond?

Remember - according to the previous post I DID receive a DHCPACK, so that wasn't the problem.... so why does this email start to really concern me that 1and1 don't have a clue? Also remember earlier that 1and1 told me there was nothing wrong with the RAID........??


"Thank you for contacting us.
If DHCP is working properly now, it's likely this was a temporary issue.
I'm not aware of any ongoing issues to this extent.
The message you received about the raid simply means the raid had to reconstruct some data, this may have occurred if the system was shutdown improperly and thus some data hadn't been synchronized between the two drives. This does not in and of itself mean that a hard drive has failed, as this would present an entirely different set of errors.
If you have any further questions please do not hesitate to contact us.
--
Sincerely,
J***** B*********
Technical Support

1&1 Internet"