Thursday 15 November 2007

The Phillipines strike back.......

This was the beginning of my frustration. As part of my account with 1and1, I am supposed to have 24/7 support, including 24 hour reponse to email related tickets...

Why is it then 3 days have passed before receiving a response:


"Thank you for contacting us.
I performed a memory and hard drive test on your server though found no errors at this time. Those messages below are not actually any sort of errors with the raid, what you are seeing is the raid autodetection process as the system looks for partitions with matching UUID's to enable as part of the raid.
If you have any further questions please do not hesitate to contact us.
--
Sincerely,
J***** B*********
Technical Support
1&1 Internet
---------------"

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